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Loopholes for Do Not Call Laws
23rd September 2009
While most call center services are fully willing to comply with the federal laws that regulate the telemarketing industry, there are also those that do whatever they can to bypass those laws, sometimes to the point of harassing the people that those laws are supposed to protect.
One tricky method involves calls offering a survey. The caller asks the resident during the survey if it would be all right for them to place a follow-up call. Little does the homeowner realize that they’ve just opted in to receive calls from a company trying to hawk goods.
Another trick used by telemarketers can actually result in a homeowner calling a live answering service in order to make the calls stop. This involves companies that sell filtering and call blocking services harassing residents by calling at all hours until they’re desperate for call center solutions that will give them a little peace.
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